10 Tips for Entertaining Business Clients
May 31, 2018
Following the previous blog “10 Tips for Entertaining Business Clients Preparation”, this time we will introduce five tips of the day of business entertainment and following up.
【On the day of business entertainment】
Show respect to key persons
Ask the director of Company A for the toast and ask the director of Company B for the closing remarks.(It is better to check in advance whether they can accept these greetings. )
Stay sharp even if you drink
Entertainment is a part of business. Even if client says “Le’ts loosen up and enjoy!”,you must behave responsibly.If you are in a position to invite, please always look after clients carefully if they are enjoying it.
Smart payment
Check the way of payment with your boss in advance whether your company will pay all or a split bill.If you need to pay, payment will be made before your client notice.
Ask your client for second party
If you invite your client for business entertainment, just in case, prepare the second party in advance.The location of the second party will be close to the venue of the first party.
【Following up】
Express your thanks to client within the next morning.
Tell your client? a feeling of thankfulness as quickly as possible (The best time is the next morning ).The most polite way is a letter, however, recently telephone is mainstream.
In Japan, “business entertainment” is done to get to know each other. Business entertainment has been stopped as frequently as before so as not to adhere to the outside of the company, but there is still a drinking party like a social gathering. Therefore, I will introduce 10 points of business entertainment so as not to fail in the entertainment scene.
[Preparation]
Do not judge by yourself if you are invited.
Some companies prohibit to invite or to be invited to the business entertainment. Make sure consulting with your boss before you reply. And, if you go, decide who will go as well.
Tell your clients who you will go with (especially your boss) in advance.
Let your clients know like “I will go by three members of ○○ of the department manager, □□ of section chief, and myself” in advance.
Generally we will ensure that the titles of both participants are balanced.
(In the position of inviting) Be careful not to forget to invite a key person.
When inviting to entertainment, there must be a purpose for it. And, roughly the purpose of business entertainment should be strengthening relationship with a key person. If you can not directly invite the person you want to meet, ask the other person of the company whether the key person can join the entertainment.
(In the position of inviting) Make sure what is Not Good
Make sure to ask clients about their allergies or NG foods.
(In the position of inviting) Choose a suitable restaurant
For business entertainment, you choose a restaurant with a private dining room to have conversations comfortably. There may be a noisy atmosphere in a cheap chain type Izakaya. If you do not know a good restaurant, ask your seniors and bosses for recommendations.
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